Safa Jewelry respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit safa-jewelry.com, place an order, or contact us.
Information We Collect
When you use our website, place an order, or contact us, we may collect the following information:
Your name;
Email address;
Phone number;
Shipping and billing address;
Order details;
Payment status and transaction-related information;
Customer service communications;
IP address, device information, browser type, and website activity;
Information collected through cookies and similar technologies.
We do not directly store your full payment card details. Payments are processed securely by third-party payment providers.
How We Use Your Information
We may use your information to:
Process and deliver your order;
Send order confirmations, shipping updates, and customer service messages;
Respond to your questions or support requests;
Handle returns, refunds, and after-sales service;
Improve our website, products, and customer experience;
Prevent fraud, unauthorized transactions, or misuse of our services;
Send marketing emails, offers, or product updates if you have agreed to receive them;
Comply with legal, tax, accounting, or regulatory requirements.
Sharing Your Information
We may share necessary information with trusted third-party service providers who help us operate our business, including:
Shopify and other website service providers;
Payment processors;
Shipping and delivery partners;
Customer service, analytics, and marketing tools;
Legal or regulatory authorities where required by law.
We do not sell your personal information.
Cookies
Our website may use cookies and similar technologies to help the site function properly, remember your preferences, analyze website traffic, and improve your shopping experience.
You can manage or disable cookies through your browser settings. Please note that some website features may not work properly if cookies are disabled.
Marketing Emails
If you subscribe to our emails or agree to receive marketing messages, we may send you product updates, special offers, or brand news.
You can unsubscribe at any time by using the unsubscribe link in our emails.
Data Retention
We keep your personal information only for as long as necessary to provide our services, complete transactions, comply with legal obligations, resolve disputes, and maintain business records.
Data Security
We take reasonable steps to protect your personal information from unauthorized access, loss, misuse, or disclosure.
However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
Your Rights
Depending on your location and applicable laws, you may have the right to access, correct, delete, or restrict the use of your personal information.
To make a privacy-related request, please contact us at:
Contact Information
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
Operated by: Ariful Islam
Email: Ariful77500@outlook.com
Address: Pallabi Road, 34, Dhaka 1216, Bangladesh
Website: safa-jewelry.com